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Social Competence I



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Course: Social Competence I
Study programme: IBA BA
Module No.: M-2626
Lecturer: Beate Jensen
Total number of available places: 2
Credit Points:  5 ECTS


Description:
In this module students are confronted with the basics of successful verbal and non-verbal communication and conflict management. They come to understand general characteristics of communication and different models of successful communication (Watzlawick, Schulz von Thun, etc.).
Students reflect upon their own communication behaviour and will practice understandable and goal-oriented communication via role playing and small group work (e.g. active listening, feedback, rules, etc.). Special features of intercultural communication and theoretical models (e.g. Hofstede) are discussed on the basis of concrete situations. Students work with their own typical role behaviour in conflict situations and reflect upon both conflict promoting and conflict preventing behaviour.
In the context of role-playing and small group tasks, students constructively learn to address conflicts and lead goal-orientated discussions.
Exercises addressing group dynamics complement theoretical input to the phase-related development of teams and allow the students to acquire the basic skills needed for successful teamwork.

Time:
Montag 14:00-19:00,
Dienstag 06.11. 09:00-18:00 Uhr

Place:
SRH Hochschule Berlin
Ernst-Reuter-Platz 10
10587 Berlin
Room H.214/H.205 (06.11.2018)